Returns & Exchanges
At Luksusbaby, we offer a flexible 14-day return policy to ensure you and your little ones are completely satisfied with your purchase. Items must be returned in their original condition with all tags attached to qualify for a full refund.
Return Process
- 1.Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully pack the products in their original packaging or a sturdy shipping box to ensure they arrive safely at our warehouse.
- 3.Attach the Shipping Label
Print the prepaid return label provided through the portal and securely fix it to the outside of your package, covering any old labels.
- 4.Drop Off and Track
Hand over your parcel at the nearest authorized drop-off point and keep your receipt as proof of postage until your refund is processed.